Refunds

Refunds

We have a no return policy, which means once orders are delivered & accepted by the customer cannot be refunded.

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging & inform customer care with 48 hrs of product delivery. You’ll also need the receipt or proof of purchase.

We do not accept returns on sale items or gift cards.

To start a replacement, you can contact us at info@manhita.com Please note that you need to return the original item for replacement order & returns will need to be sent to the following address.

You can always contact us for any return question at info@manhita.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Cancellation Policy

Manhita believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. Refunds of cancelled orders will be processed within 10 days of cancellation.

There is no cancellation of orders placed under the Same Day Delivery category.

No cancellations are entertained for those products that the Manhita marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

In case of receipt of damaged or defective consumer durable items and nondurable items, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 1 day of receipt of the products.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.